> ## Documentation Index
> Fetch the complete documentation index at: https://partner-integrations.voyado.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up

Follow these steps to integrate your Engage account with your BigCommerce store using the Voyado app for BigCommerce.

## Setting up the app

<Steps>
  <Step title="Go to BigCommerce admin">
    Log into BigCommerce admin and access your BigCommerce admin panel.
  </Step>

  <Step title="Install the Voyado App">
    * Navigate to **Apps > App Marketplace**
    * In the App Marketplace, search for "Voyado"
    * Select the Voyado app and click on **Get this app**
    * Once added, click on **Install**
    * Once installed, click in **Launch**
  </Step>

  <Step title="Activate and configure the extension">
    * Go to **Apps > Voyado**
    * **Copy the Store ID** and securely send it to your Voyado team
    * The team will notify you when the app is configured.
  </Step>
</Steps>

## Mapping sales channels to stores

Track where customers register and ship their orders by mapping Engage stores to shipping countries in BigCommerce. The mapped data can be used as filters for automation and segmentation.

An Engage Store is an entity that can be linked to both a customer and an order, allowing for more detailed segmentation within an Engage Environment. It supports mapping by country or location, including physical stores.

<Card title="Show me more about Engage stores" href="https://developer.voyado.com/docs/setup/stores" icon="https://mintcdn.com/voyado-partners/0IxEIB2Y6a--gNYY/icons/developer-link.png?fit=max&auto=format&n=0IxEIB2Y6a--gNYY&q=85&s=36f1df27b0269657d842f3301d440083" horizontal width="128" height="128" data-path="icons/developer-link.png" />

To map your Engage stores to storefront channels, follow the steps below:

<Steps>
  <Step title="Log into your BigCommerce store" />

  <Step title="Navigate to Apps > Voyado" />

  <Step title="Select your Storefront Channel" />

  <Step title="Under Store and Country Mapping">
    * Map a specific country to a specific Engage Store using **Add New Option**
    * Choose which Engage store is to be used as default for any country that has *not* been mapped
  </Step>

  <Step title="Repeat steps">
    Repeat the previous step above for all countries you wish to map.
  </Step>
</Steps>

<Tip>
  BigCommerce does not validate phone numbers in the same way as Voyado Engage. To ensure compatibility, you must add validation to all phone number fields in customer registration forms. We recommend using the [Google libphonenumber library](https://github.com/google/libphonenumber?tab=readme-ov-file) for accurate validation.
</Tip>