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Follow these steps to integrate your Engage account with your BigCommerce store using the Voyado Engage connector for BigCommerce.

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Setting up the app

1

Go to BigCommerce admin

Log into BigCommerce admin and access your BigCommerce admin panel.
2

Setup an API account

  • Navigate to Settings > Store-level API accounts
  • Create an API account and choose the following:
    • Token type: V2/V3 Token
    • Name: Voyado Engage connector
    • Choose the following OAuth scopes:
Big Commerce O Auth Scopes
  • Click Save
  • Download the file and/or copy the credentials (Client ID, Client Secret, Access token) and store them securely.
  • Click Done
3

Share the credentials with your Voyado team

  • Share the credentials in a secure way with your Voyado team together with the Store hash of your BigCommerce store.
The Store Hash can be found in your BigCommerce admin URL: https://store-\*\*\\\[storeHash\\\]\*\*.mybigcommerce.com/manage/dashboard
4

Setup an API account

  • Navigate to Settings > Store-level API accounts
  • Create an API account and choose the following:
    • Token type: V2/V3 Token
    • Name: Voyado Engage connector
    • Choose the following OAuth scopes:
Big Commerce O Auth Scopes
  • Click Save
  • Download the file and/or copy the credentials (Client ID, Client Secret, Access token) and store them securely.
  • Click Done
5

Share the credentials with your Voyado team

  • Share the credentials in a secure way with your Voyado team together with the Store hash of your BigCommerce store.
The Store Hash can be found in your BigCommerce admin URL: https://store-\*\*\\\[storeHash\\\]\*\*.mybigcommerce.com/
BigCommerce does not validate phone numbers in the same way as Voyado Engage. To ensure compatibility, you must add validation to all phone number fields in customer registration forms. We recommend using the Google libphonenumber library for accurate validation.
BigCommerce does not validate phone numbers in the same way as Voyado Engage. To ensure compatibility, you must add validation to all phone number fields in customer registration forms. We recommend using the Google libphonenumber library for accurate validation.