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Documentation Index

Fetch the complete documentation index at: https://partner-integrations.voyado.com/llms.txt

Use this file to discover all available pages before exploring further.

Here are some of the most common questions about Meta leads.
This integration automatically syncs leads collected via Facebook (Meta) Lead Ads directly into Engage, enabling real-time activation through email or SMS automation flows.
The integration can transfer:
  • First name and last name
  • Email address
  • Phone number
  • Address data
  • Personal data
  • Custom fields
  • Consent information
  • Form
Leads are typically synced in real time or within a few minutes of being submitted on Facebook. This ensures you can trigger time-sensitive communication, such as welcome emails or limited-time offers.
Leads are added as contacts in Engage. Based on how your automation flows are set up, you can:
  • Trigger welcome journeys (email or SMS)
  • Segment based on source (e.g., campaign name, form)
  • Add to ongoing nurture flows
  • Track engagement and conversion over time
Yes. You can:
  • Use automations to define follow-up steps (e.g., send a welcome email, wait 3 days, send reminder)
  • Apply tags or custom attributes based on form or campaign
  • Use segments to filter leads for specific campaigns
Yes. The integration can map custom attributes from Meta in Engage, for example if you collect data that isn’t a part of Engages standard model.
Custom attributes
Here, “clothesPreference” is the name of the field in Engage and “womenClothes” is the value of the field in Engage.
Yes. The integration includes that you can have a field in Meta & Engage that handles multiple values that will be sent towards Engage as an array. Select checkbox ‘Multivalue’ to send mutliple values to Engage. Note that the attribute in Engage needs to be a type ‘CheckboxMultiple’ - if it’s not, dont select the ‘Multivalue’ checkbox.
Using Multivalue
Contact type Member and contact type Contact.
Yes, you need to do this yourself in Config Hub.
Yes, you can set up a field called customSource in Engage, which you also will be able to map in the configuration area in Lead Ads config. You will also be able to track if a customer comes from Meta in general.
The setup process may involve:
  • Connecting your Meta Business account to the integration.
  • Selecting which Lead Ad forms to sync.
  • Mapping Meta form fields to Engage contact fields.
  • Testing the sync to ensure data flows correctly.
Reach out to your Voyado Account Manager to learn more or request activation.
No coding is required once the integration is live. However, the initial setup may involve some configuration.
Yes. You can measure:
  • Email/SMS engagement (opens, clicks)
  • Conversions and purchases
  • Which campaigns or forms generate the most valuable leads
The benefits include:
  • Real-time activation of leads
  • Improved conversion through immediate follow-up
  • Centralized customer data in Engage
  • Less manual work — no more exporting/importing leads
  • Better segmentation and targeting from ad to inbox
There is no extra cost related to the integration as of today. However:
  • You will need the Online ads license where Meta Leads is included
  • An onboarding cost may be applied