Setting up

Create contact attribute

To track what form the customer has arrived from, you’ll need to first go to Config Hub and create a custom attribute called customSource of type String.Do it like this:

Initial leads setup

Now log into Onsite Manager:

Take me to Onsite Manager

Or go to Config Hub again where you can configure Lead Ads.

If you don’t see Lead Ads in config hub, contact Voyado’s support;

Contact Voyado Support

Accelerator Setup

Connect to Facebook

In Onsite Manager press Actions → Edit.In the Facebook section, connect to your Facebook Page.Now go through the Facebook permission flow.The authenticating user must be both Page Admin and Business Admin, and have lead access.

Click Connect. Then you will see this:

Then add the pages you want to connect to:

Add then the businesses you want to connect to:

Press Save and you should now be authenticated with Facebook.

Form Mapping

Once connected, Engage will pull in your Facebook Lead Forms.If no forms are visible, ensure one is created in Facebook for your campaign.Choose the form you want and then map its fields to Engage.The Get forms button will fetch all the forms on your page that you can connect to Voyado Engage.Once you’ve done that, you will get a list of forms under Meta forms.Press on the form that you want to connect to Voyado Engage and then press the button Get fields.This will retrive all the fields on that specific form.Do the mapping of fields as shown in the image.Then press Save.

CRM Verification in Facebook